What are cookies?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
Why we use cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when browsing our website and also allows us to improve our website.
Some of these cookies are necessary and are stored on your browser as they are essential for the website to operate. Some of these cookies help to improve the performance and functionality of the website for you, but are not essential. We also use third-party cookies that help us analyse and understand how you use this website. There are also a few cookies (typically third party) that are used for advertising and tracking across multiple websites (e.g. Google / YouTube).
These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
While our website allows you to manage your consent to use cookies, you can also block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Types of cookies used
We have categorised the cookies we use into the following four main categories:
- Necessary. Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of our website, anonymously, for example, cookies that manage how our website is delivered to you, or to help manage secure online payments.
- Performance & Functionality. Performance & Functionality cookies are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your recently viewed content, language or currency preferences).
- Analytics. Analytics cookies are used to help us understand how visitors interact with our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
- Advertisement & Tracking. Advertisement cookies are used to provide visitors with relevant content, ads and marketing campaigns. These cookies track visitors across websites (including our own) and collect information to provide customised ads to you, for example when you view an embedded YouTube video on our website.
Which cookies do we use
Necessary
| Cookie | Duration | Description |
| __stripe_mid | 1 year | Stripe sets this cookie cookie to process payments. |
| __stripe_sid | 30 minutes | Stripe sets this cookie cookie to process payments. |
| cf_use_ob | past | Cloudflare sets this cookie to improve page load times and to disallow any security restrictions based on the visitor’s IP address. |
| cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Advertisement” category . |
| cookielawinfo-checkbox-analytics | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Analytics” category . |
| cookielawinfo-checkbox-functional | 1 year | The cookie is set by the GDPR Cookie Consent plugin to record the user consent for the cookies in the category “Functional”. |
| cookielawinfo-checkbox-necessary | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Necessary” category . |
| cookielawinfo-checkbox-others | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category “Others”. |
| cookielawinfo-checkbox-performance | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category “Performance”. |
| viewed_cookie_policy | 1 year | The cookie is set by the GDPR Cookie Consent plugin to store whether or not the user has consented to the use of cookies. It does not store any personal data. |
| wordpress_test_cookie | session | This cookie is used to check if the cookies are enabled on the users’ browser. |
Performance & Functionality
| Cookie | Duration | Description |
| _nx-nocache | session | Used to help speed up the website. |
| woocommerce_multicurrency_forced_currency | 1 year | Sets the currency to display prices in different currencies for users. |
| woocommerce_multicurrency_language | 1 year | Sets the site currency by language. |
| woocommerce_recently_viewed | session | Powers the Recent Viewed Products widget used in our store. |
| wp_woocommerce_session_{sessionId}} | 2 days | Contains a unique code for each customer so we know where to find the cart data in the database for each customer. |
Analytics
| Cookie | Duration | Description |
| _ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _ga_{id} | 2 years | This cookie is installed by Google Analytics. |
| _gat_gtag_UA_{id} | 1 minute | Set by Google to distinguish users. |
| _gat_UA-{id} | 1 minute | A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| _hjAbsoluteSessionInProgress | 30 minutes | Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
| _hjFirstSeen | 30 minutes | Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. |
| _hjIncludedInPageviewSample | 2 minutes | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s pageview limit. |
| _hjIncludedInSessionSample | 2 minutes | Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site’s daily session limit. |
| _hjSession_{sessionId}} | 30 minutes | Holds current session data. Ensures subsequent requests in the session window are attributed to the same session. |
| _hjSessionUser_{sessionId}} | 1 year | Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. |
| _hjTLDTest | session | To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails. |
| CONSENT | 2 years | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
| prism_{id} | 1 month | Set by Active Campaign to track user interactions with the website. |
Advertisement & Tracking
| Cookie | Duration | Description |
| NID | 6 months | NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. |
| VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt.innertube::nextId | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
| yt.innertube::requests | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |